Bp99's Terms and Conditions — Full guidelines

1 Introduction & Applicability

Bp99 (hereinafter referred to as the "Platform", "we", or "bp99") operates an online gaming and entertainment platform for users in Bangladesh. These Terms and Conditions apply to all services, games, promotions, and payment activities on bp99.

These Terms and Conditions form a legal agreement between you and bp99. By accessing the platform through bp99's website, mobile app, or any other channel, you agree to be bound by all terms herein. If you do not agree with these Terms and Conditions, please do not use the platform.

Bp99 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2 Account Register

The following conditions must be met to open an account on bp99:

• During registration, you must provide your full legal name, correct mobile number, and accurate date of birth.
• Each person may register only one account. If multiple accounts are found under the same individual, all accounts will be terminated and any deposited funds may be forfeited.
• If multiple members of the same household wish to operate accounts from the same device or IP address, they must notify the support team in advance.
• The mobile number provided at registration will be verified later — so make sure to use an active number.
• To update your account information, please contact our support team and complete the required verification process.

3 Eligibility & Age Restriction

The following eligibility requirements must be met to use bp99's services:

Age Restriction

Bp99 is an adults-only gaming platform. Only individuals aged 18 or above may register an account and play. bp99 may request government-issued ID for age verification at any time. Accounts found to belong to minors will be closed immediately.

Geographic Applicability

Bp99's services are intended primarily for users in Bangladesh. Online gaming may be prohibited by law in certain countries or regions. It is your responsibility to comply with the laws applicable to your location. bp99 reserves the right to restrict account access from prohibited regions.

Mental Capacity

You must be in a sound and alert state of mind when playing. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page.

4 Deposit Policy

The following rules apply to deposits on bp99:

• Deposits must be made from a Mobile Banking, Nagad, or Rocket account registered in your own name.
• Minimum deposit amount is BDT 100. The maximum limit is subject to change in accordance with bp99's current policy.
• Deposits through third parties are strictly prohibited. In such cases, the deposit may be voided and the account may be subject to investigation.
• Deposits are generally credited instantly. If your deposit has not arrived within 30 minutes, please contact support and provide a screenshot of the payment.
• Bp99 reserves the right to investigate any unusual deposit and may place the relevant transaction on hold if necessary.

5 Withdrawal Policy

The following conditions apply to withdrawing winnings:

KYC Verification

Before your first withdrawal, you must complete KYC (Know Your Customer) verification. This requires a copy of your national ID or passport, along with your mobile banking account details.

Withdrawal Conditions

• Withdrawals will only be sent to the mobile number used during registration.
• Minimum withdrawal amount is BDT 500.
• To withdraw bonus funds, you must fulfill the required wagering requirement.
• Withdrawal requests are typically processed within 30 minutes, though it may take up to 24 hours.
• Withdrawals may be temporarily placed on hold if any suspicious activity is detected.

6 Bonuses & Promotions

Rules governing bonuses and promotions on bp99:

Welcome Bonus

A welcome bonus is available for new members. To receive it, you must meet the minimum first deposit requirement and place the required bets as per the bonus terms.

General Bonus Terms

• Each bonus comes with its own wagering requirement, typically 10–30 times the bonus amount.
• If wagering is not completed within the specified time after claiming a bonus, the bonus will be forfeited.
• The same bonus cannot be claimed more than once. A second bonus cannot be activated while another is still in progress.
• Cashback bonuses are available for immediate use, though wagering requirements on specific games may apply.
• To earn a referral bonus, the referred person must make their first deposit.

Bonus Abuse

Bp99 reserves the right to detect and act on any attempt to abuse or fraudulently claim bonuses, including closing all associated accounts. Any attempt to claim bonuses using multiple accounts or false information will result in the closure of all related accounts.

7 Gaming Rules

The following rules must be observed when playing games on bp99:

• All game outcomes are determined by an RNG (Random Number Generator) system — completely random and impartial.
• Each game has its own rules. Please read them before you start playing.
• In the event of a technical issue or game crash, the bet for that round will be voided and the staked amount will be refunded.
• If your internet connection drops during a game, the result will be saved on the server and will be visible once you reconnect.
• For Sports Betting, wins and losses are determined only after the official result is announced.

8 Prohibited Activities

The following activities are strictly prohibited on bp99 and will result in immediate account termination:

• Using bots, automated software, or any technical exploit to play games.
• Opening or operating multiple accounts.
• Accessing another user's account or impersonating another person.
• Using the platform for money laundering or any illegal purpose.
• Attempting to hack or gain unauthorized access to bp99's systems or network.
• Harassing or insulting other users.
• Claiming bonuses with false information or attempting to manipulate the system.

9 Account Closure & Suspension

Bp99 may temporarily suspend or permanently close an account in the following circumstances:

• Any violation of these Terms and Conditions.
• Failure to pass KYC verification or submission of false information.
• Suspicious transactions or signs of fraudulent activity.
• If an account has been inactive for an extended period (more than 12 months).
• At the user's own request.

If an account is closed, any verified balance (excluding bonuses) will be refunded. However, balances may be forfeited if the closure is due to a breach of our rules. If you wish to close your account yourself, please contact our support team.

10 Responsible Gaming

Bp99 believes gaming should be a source of entertainment — never a means of income or a cause of addiction. That is why we place the highest importance on responsible gaming.

Available Tools

• Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Limit: Decide in advance how many hours per day you will spend playing.
• Cooling-Off Period: Temporarily close your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Use this option if you wish to permanently stop gaming.

If you feel that gaming is causing problems in your life or someone close to you, please visit our Responsible Gaming Visit the page and contact our support team.

11 Privacy Policy

Bp99 treats the protection of your personal information as a top priority. Your data is used solely for operating platform services, completing KYC verification, and fulfilling legal obligations.

• Your personal information will never be sold to third parties.
• Payment information is secured with SSL encryption.
• Information may be disclosed to the relevant authorities when required by law.
• You have the right to request access to, correction of, or deletion of your personal data.

For more details, visit our Privacy Policy Visit the page.

12 Right to Modify

Bp99 reserves the right to modify, add to, or remove these Terms and Conditions, bonus offers, payment methods, or any other policies at any time.

For significant changes, bp99 will send a notification via SMS to your registered mobile number or through the platform. Continued use of the platform after such changes will be considered acceptance of the updated terms.

We therefore recommend visiting this Terms and Conditions page regularly. The "Last Updated" date at the top of this page will tell you when changes were last made.

13 Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 after logging into the platform
• Response Time: Usually within 1–3 hours